Frequently Asked Questions

What is Tallawah Organics?

A natural hair and body care company that provides plant-based products with ingredients from the West Indies.
 

Are the products safe on sensitive skin? 

Yes, please do a 24 hour patch test before fully using the product. 

 

Are the products safe for kids?

Yes, we use natural ingredients within all of our products and have been used on infants from the youngest of 12 months old. Please do a 24 hour patch test before continuing use of the product.

 

Am I able to refund or return an item?

Due to the nature of the products we sell, for hygiene reasons, all sales are final.

 

Shipping & Processing

Please allow 3-5 days for processing and shipment of products. For International shipping may take up to 7- 14 days.

UK shipping is the standard rate of £3.70 

International shipping rate is £15 for signed and tracked.

Please note, incorrect shipping information will be rejected and refunded to account, minus the shipping fees.

 

How do I contact support?

Please email: tallawah.organics@gmail.com
Alternatively you can send us a DM on Instagram @tallawah.organics